Last week, House Minority Leader Tony McCombie signed onto a letter spearheaded by Assistant Minority Leader Jackie Haas (R-Kankakee) to the Illinois Department of Financial & Professional Regulation (IDFPR) Secretary Mario Treto. The letter urges IDFPR to address issues with application delays and communication with applicants for behavioral health licenses. Along with Rep. McCombie, dozens of lawmakers signed the letter as they continue to receive constituent feedback in their district offices on the issue.
The letter is intended to spur action at the state agency to address the critical communications shortfalls.
The challenges that constituents across Illinois have experienced include lengthy delays, a lack of response and communication, loss of an application, and lack of application status. The letter sent last week inquired to the core issues at IDFPR that caused these delays and specifically asked why applications are getting lost, why the process takes long to respond to applicants, and why there is a lack of communication between the department and applicants regarding these problems.
A response from IDFPR is still pending.